Wednesday, July 23, 2008

Why they suck

FIRST: A little background, my wife has a Jag & I own a Aston Martin which we both purchased from Grand Touring.

# Poor customer service
# Poor communication
# Service never follows up with clients
# Multiple visits to fix same issues
# Cars not ready when promised
# Poor availability for loaner cars
# Cars not clean upon delivery

These are our personal opinions and would never recommend a purchase from this dealer. Look else where.